Purchase a package of technical support hours to use whenever you need assistance.

​

Remote Support Packages are designed for customers who need occasional help with the use and configuration of SPAI software, without activating annual support coverage.

​

What’s included

✓ Assistance with software functions
✓ Support with operating parameters
✓ Clarifications on software use
✓ Support with configurations
✓ Functional technical support

​

What’s not included

✕ Bug fixes
✕ Version updates

 

Validity

Purchased hours are valid for 12 months from the date of purchase.

Hours are deducted according to the actual time spent providing technical support.