Remote Support - 1 Hour

Single remote support session valid for one technical request.

Includes one remote intervention of up to 1 hour for:

✓ Support on software functions

✓ Support on parameters and configurations

✓ Remote operational assistance

Does not include:

✗ Debugging or analyzing structural bugs

✗ Software bug fixes

✗ Version updates or upgrades

✗ Custom developments

Package validity: 12 months from date of purchase.

Service is provided by appointment with SPAI technical staff.